PRIVACY POLICY

PRIVACY POLICY

Beau Gentry Noosa (ABN 41623162925) acknowledges and respects the privacy of individuals. This Policy explains how we collect, use, disclose, retain and manage your personal information (Information) in the course of our business. Beau Gentry is committed to complying with the Privacy Act 1988 (Cth) (Privacy Act), the 13 Australian Privacy Principles (APPs) in the Privacy Act.

You are not obligated to provide your Information to us, however, if you do not provide us with the Information we require, or where Information provided is inaccurate or irrelevant, we may not be able to engage with you or may be limited in our ability to engage with you and provide you access to our services.

We reserve the right to make changes or updates to this Privacy Policy from time to time. Should we do so, we will update the policy on the Beau Gentry website accordingly. Consequently, please check the Website regularly to stay informed of any updates. Your continued engagement with Beau Gentry, including your use of the Website, or the provision of further Information to us after this Privacy Policy has been revised, constitutes your acceptance of the revised policy and you consent to us collecting, holding, using, disclosing and managing your Information in the way described in this Privacy Policy or permitted under the Privacy Act.

If you do not agree with the practices described in this Privacy Policy, please do not provide us with your Information or interact with our Website.

COLLECTION OF YOUR INFORMATION

PERSONAL INFORMATION

Personal information is information or an opinion about an identified, or reasonably identifiable, individual.

Beau Gentry engages with various individuals, including but not limited to customers, members, visitors of the Website and employees.

During the provision of Beau Gentry’s services, the types of information that Beau Gentry collects will depend on the service requested by you. Generally, the kinds of personal information Beau Gentry collects include:

• contact and identification details (e.g. name, addresses, email address and phone number);
• gender and date of birth;
• location;
• browsing behaviour;
• purchase history;
• financial information (e.g. credit card details); and
• other information relevant in the circumstances

Beau Gentry collects your personal information in various ways including when you:

• visit or become a member of the Website (or any application managed by us);
• interact with our advertisements;
• register for our newsletter;
• interact or follow our social media pages or profiles;
• enter into a competition or promotion through any medium;
• participate in a survey or other market research activities;
• request information from us or submit any feedback or query;
• submit job applications or other forms;
• or otherwise provide us with personal information in person or via telephone, email, fax, post or other means.

SENSITIVE INFORMATION

Sensitive information is information about your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional/trade association or trade union, sexual preferences or practices, criminal record, and health or genetic information. It is not our general practice to collect sensitive information unless you have consented or the collection is required under law or for the establishment, exercise or defence of a legal or equitable claim.

PASSIVE INFORMATION

Each time you visit the Website, our server passively collects certain information using various technologies such as cookies, internet tags, web beacons, and navigational data collection methods (log files, server logs, clickstream).

This passive information is collected for statistical and marketing purposes, and to help us improve our services. This information can include the type of browser and system you are using, whether you have interacted with any advertisements or links, the address of the Website you have come from and move to after your visit, the date and time of your visit and your server’s Internet Protocol (IP) address.

You can set your browser to accept or reject all cookies, or to notify you whenever cookies are offered so that you can decide each time whether to accept them.

Should you reject all cookies, your ability to use the Website may be limited as certain features may not function correctly.

ADVERTISING COOKIES

Beau Gentry also uses advertising cookies to collect anonymous data, including visitor demographics and interests, as part of our implementation of the following Google Analytics Advertising Features: Remarketing with Google Analytics, DoubleClick Platform integrations and Google Analytics Demographics and Interest Reporting.

We and our third party vendors, such as Google, use first party cookies (such as the Google Analytics cookie) or other first party identifiers, and third party cookies (such as the DoubleClick cookie) or other third party identifiers together to optimise and serve advertisements to you across the internet on the Google Display Network to analyse your interaction with advertisements.

Information on how to opt-out of the use of your information by DoubleClick can be found at http://www.google.com/ads/preferences/?hl=en and how to opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

USE AND DISCLOSURE OF YOUR INFORMATION

USE

We use your Information for the purposes for which it is provided to us, other related purposes and as permitted or required by law. Generally, we will collect, use and hold your Information if it is reasonably necessary for or directly related to the performance of our functions and for the purposes of:

• registration information required to become a member of our services;
• confirming your identity;
• providing you with our dressing room services and services purchased via the stores and Website;
• facilitating payment for our services;
• communicating with you;
• monitoring, auditing and evaluating our products and services;
• providing you with marketing information about other products or services that we, our related entities and other organisations that we have affiliations with, offer that may be of interest to you;
• facilitating our internal business operations (including the management and improvement of services, analysing future client needs, modelling data, maintaining our relationship with you, data testing and security);
• complying with any legal or regulatory requirements;
• dealing with any complaints or enquiries;
• assessing your application (i.e. employment);
• informing you of future activities or events and to facilitate improvements to the services provided to you;
• for security purposes, including to protect the Services and our property from abuse, fraud, malicious, unauthorised access or potentially illegal activities, and to protect our rights, safety and property and that of our other users;
• identifying users to prepare customised web pages;
• for contact tracing purposes, as required by law or regulations; and
• any other purposes where consent has been provided.

For any of the above purposes we may contact you by electronic or other means.

Information you provide is considered a company asset and may be included among transferred assets if we merge, combine or divest part of our business unless prohibited from doing so by law.

Generally, the particular purpose for which Information is collected is either specified or reasonably apparent at the time the Information is collected.

We also use API functionality to connect with Facebook and Pinterest to share certain information (see more on this below) that is collected electronically via our Shopify platform. This may involve those parties or us storing hashed information in your browser.

DISCLOSURE

We disclose your Information for the same purposes for which we collect it. That is, generally, we will only disclose your Information for the purposes listed above, if we have obtained your consent, or otherwise as set out in this Policy. This may include disclosing your Information to:

• our related entities to facilitate our and their internal business processes;
• third party service providers, who assist us in operating our business (including professional advisors, financial advisors and dealers, and technology service providers);
• Beau Gentry’s contractors and suppliers, including IT contractors and database designers;
• any other third parties engaged to perform functions or activities on our behalf, including direct marketing;
• any other entity, with your consent, or to whom disclosure is required or authorised by law;
• any other third parties engaged to perform administrative or other services.

This disclosure is done on a confidential basis or otherwise in accordance with the law. If we engage a third party contractor to perform services which involves handling your Information, the contractor will be subject to the same privacy obligations as we are to protect your Information. However, you should note that other third parties may collect, hold, use and disclose your Information in accordance with their own privacy policies and procedures and these may be different from our own.

We disclose your Information to Facebook and Pinterest via an API for the purpose of optimising our marketing to you. Any information provided to Facebook or Pinterest will be dealt with in accordance with their individual privacy policies, of which you should be aware.

OVERSEAS DISCLOSURE

You acknowledge and consent to the disclosure of, and transfer of your Information, including information relating to your purchase, to Facebook and Pinterest, which may be located in countries such as the United States of America or Canada. Once Information has been provided to Facebook and Pinterest, it will be handled in accordance with their respective privacy policies.

We use reasonable steps to ensure that these parties are either governed by substantially similar, accessible and enforceable laws to the Australian Privacy Principles or adhere to the Australian Privacy Principles, however you acknowledge and agree that to the maximum extent permitted by law, we are not liable for the privacy practices of any third parties.

Other than as disclosed above, we do not disclose your Information overseas; however, our third party services providers may disclose your Information to overseas recipients. By giving us your Information, you consent to the disclosure of this Information. By consenting to the disclosure of your Information, Australian Privacy Principle 8.1 will not apply and you agree that we do not have to take reasonable steps to ensure the Information is treated in accordance with the APPs.

In circumstances where the provision of your Information to an overseas recipient may be deemed use rather than disclosure, we will instead comply with our use policy as outlined above.

DIRECT MARKETING

We may collect, hold, use and disclose your Information in order to inform you of products and services that may be of interest to you. In the event you do not wish to receive such communications, you can opt-out by contacting us via the contact details set out below or through any opt-out mechanism contained in a marketing communication to you.

SECURITY

Beau Gentry stores and holds Information electronically and/or in hard copy. We will take reasonable steps to store and hold Information in a secure and restricted manner and to protect Information from misuse, loss and unauthorised access, modification or disclosure.

Access to your Information is limited to those individuals who require such access in order to perform their duties and responsibilities. Any Information held by a third party storage provider is done so under a contractual obligation of confidentiality and non-disclosure.

While the Website has secure password and transaction protections in place, you should be vigilant and note that there are inherent risks associated with transmitting Information via the internet. This means we cannot guarantee that data transmission will be 100% secure or safe from attack from unauthorised intruders and no data protection or security measure is completely secure, particularly in relation to online transmissions. You must take care to ensure you protect your Information (for example, by protecting your usernames and passwords) and you must notify us as soon as possible after you become aware of any security breaches.

Your Information, where not stored electronically, is stored in our secure office premises with restricted access or with an offsite secure storage facility. If we no longer require the use of your Information, we will take reasonable steps to destroy or permanently de-identify it.

ACCESS AND ACCURACY OF YOUR INFORMATION

We will take reasonable steps to ensure that the Information we collect is accurate, up to date and complete.

You have a right to access, and request the correction of, any of your Information at any time. You may also request that we delete your Information at any time. Any such requests should be made to the privacy officer. Beau Gentry will grant access to the extent required or authorised by the Privacy Act or other law and take steps reasonable in the circumstances to correct Information where necessary and appropriate. There may be circumstances in which we cannot provide you with access or make a correction. We will advise you of the reasons if we deny you access or do not correct your Information.

THIRD PARTY LINKS

The Website may contain links to other websites of third parties. A link to a third party website is not an endorsement of the accuracy or trustworthiness of that website or its content and any information collected by such websites will be subject to that website's privacy policy. We cannot and do not assume any responsibility for the privacy or security practices of any other websites that you may be able to access through our Website.

The Website and/or any electronic methods of communication, including without limitation social media, may be accessible through or contain connections to areas where you may be able to publicly post Information, communicate with others, review products and submit media content. Prior to posting in these areas please read our Terms and Conditions and this Privacy Policy set out on the Website carefully. All the Information you post may be accessible to anyone with internet access and any Information you include in your posting may be read, collected and used by others.

SOCIAL MEDIA PLATFORMS

We run pages on a number of social media platforms, including Facebook, Instagram, Pinterest and Google Plus (Social Media Platforms). By accessing, interacting with and using our social media pages, you agree to the terms and privacy policy of those Social Media Platforms. You acknowledge and agree that these Social Media Platforms may collect your information and that the privacy practices of those Social Media Platforms are not controlled by us and that we hold no responsibility for such privacy practices.

Social Media Platforms also allow public access to your public social media profile, which may include your username, age range, country/language, list of friends or other information that you make publicly available and you understand that such information may therefore be accessible by us if you interact with its social media pages.

We may from time to time, have access to statistics regarding the number of views, navigation patterns, posts that you like, comment on or share and any user interactions with our Social Media Platforms and may use such information for the purpose of its marketing and promotion strategies.

You also agree that we may share your Information with the Social Media Platforms via an API or direct link to our website for marketing purposes.

CONSENT

You consent to us, our agents, contractors, authorised employees and any related party collecting, holding, using, disclosing and managing your Information in accordance with this Privacy Policy for the purposes contemplated herein.

HOW TO STOP RECEIVING COMMUNICATION FROM US

To stop receiving email correspondence from us, simply click on the link to unsubscribe.

To stop receiving the SMS service reply to any SMS with the word 'STOP".

To remove your details from any of our marketing and communication databases simply email the Privacy Officer using the contact details below.

HOW TO CONTACT US

If you have any queries or wish to make a complaint about a breach of this Policy, the Privacy Act or a privacy code that applies to us, you can contact or lodge a complaint to our privacy officer using the contact details below. You will need to provide sufficient details regarding your complaint as well as any supporting evidence and/or information.

Our privacy offer will respond to your query, or if a complaint has been made, investigate your complaint and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing (which includes electronic communication via email or fax) of the relevant determination. If you are not satisfied with the determination, you can contact us to discuss your concerns or complain to the Australian Privacy Commissioner via www.oaic.gov.au.